email problems.

[rakelable]

why can not I get email when member send a question via my site

[Cena]

Hi Rakelable,

Do you mean you're not getting a notification when someone sends in a support ticket?

If so, you'll need to go into your PAS control panel, click 'Profile', and make sure you have the Email Notifications checked.

Regards,
Cena

[rakelable]

yes.I have not changed them, and they are switched on,but i not get email notification support ticket,member register,tracker register etc.

[rakelable]

??

[GonzoPAS]

??

Rakelable,

I'm personally not able to help you with your problem. I have asked Cena to address your question but she may be around until Monday.

[Milf_Hunter]

Email notifications are not working at the moment, I can confirm that aswell.

[GonzoPAS]

Hey guys,

I'll make sure Tech knows about this.

[rakelable]

thanks.

[Karlito]

yep, also confirm
Email notification dosnt work.

[RobertPAS]

Small update: We've identified the problem and re-queued the failed mailer tasks. The notifications/emails should be appropriately dispatched after it has finished processing the backlog, which should be sometime early this afternoon.