Signup Pages FAQ

[Craig]

UPDATED 3/22/2010 to reflect changes in new CMS

I've gotten quite a few questions lately about customizing the sign up pages. It's understandable that people are having some problems as this can be a bit confusing to handle.

PLEASE test the signup process after you make ANY edits to sign-up pages to ensure your players can always signup and be tracked. By editing the signup pages you assume the risk that the signup process may cease to function properly.

Where are the Signup Pages?
There are 4 sign-up pages that must be updated.

For signups who are not logged in:
signup-forms > room-signup-form > bonus-signup > signup-bonus-visitor.html
signup-forms > room-signup-form > rakeback-signup > signup-rakeback-visitor.html

For signups who are logged in:
signup-forms > room-signup-form > bonus-signup > signup-bonus-member.html
signup-forms > room-signup-form > rakeback-signup > signup-rakeback-member.html

The signup form is called based on an IF/THEN statement on each glance page. This following logic is used to call the rakeback offer signup form:

{% if signed_in %}
{% if offer.requires_preloaded_tracker? %}
{% insert javascript from signup-forms/room-signup-form/preloaded-sections.html %}
{% insert step2 from signup-forms/room-signup-form/preloaded-sections.html %}
{% endif %}
{% fragment signup-forms/room-signup-form/rakeback-signup/signup-rakeback-member.html %}
{% else %}
{% fragment signup-forms/room-signup-form/rakeback-signup/signup-rakeback-visitor.html %}
{% endif %}

I changed and saved a sign-up page, but it looks exactly the same.
Are you looking at the page in the correct state? For example, if you edited signup-rakeback-visitor.html, are you viewing this page when you are logged out? You can confirm that you are logged out by ensuring that the login box is showing it its correct location. If you don't see the login box, you need to log out of your site to see the changes.

Second are you looking at the correct type of sign-up form? If the offer is listed in the bonus section of your site only the bonus forms will change the signup for that offer.

You will automatically be logged in to your websites front end if you are logged in to your website admin panel. You MUST log out from the front end to view changes to Quick Signup Form or Bonus Quick Signup Form after making CMS edits.

Why are there four different sign up pages?
Pages were made for users who are logged in that are separate from those who are logged out because logged users need not enter their email address when signing up for a new website.

Additionally, there need to be bonus sign-up forms that were different than rakeback signup forms to meet the requirements of some poker sites that demand rake, or rakeback not be mentioned publicly.

Why do my quick signup forms say "You MUST use Internet Explorer" and can I remove this? When PAS was created, the programmers were aware that some poker sites would not be properly tracked by certain browsers. In order to have full confidence that signups would be properly tracked it was decided that we would instruct everyone to use Microsoft's Internet Explorer. We can still easily verify that IE works properly and have full confidence that it will track signups as we expect. We do not expect that other browsers will have issues tracking signups today, however we do not test all browsers to ensure that this is the case.

Update John, our support tech has this to say:
Cake Poker and skins have trouble tracking players that don't use IE. IIRC they are the only site that has that issue. To get players in the habit we do it for all sites. If the player uses the code correctly then it should get them tracked but this makes it so if they mess up and don't use the code they are still tracked. Just make it clear on your Cake/skin pages that the code must be used.

You may choose to remove this text from your signup forms. If you do this, you should also update the page that instructs potential signup's how to remove cookies, as it currently displays instructions for ONLY IE by default. This page is located here:

signup-forms > room-signup-form > cookies-instructions.html

Where is the Long Signup Form?
When users use the "Sign Up" link to create a new account on your website, they are taken a page that displays the following file:

signup-forms > site-signup-form > site-signup.html

Can I reduce the size of the Signup form?
Yes, you can safely remove all fields that are NOT one of the following:

Login ID, Password, Email, First Name, Last Name Date of Birth.

[wilee]

Hey Craig,

Say I wanted to use one of these pages to get a players email address without them logging in or signing up, its for a bonus room yous offer which one do I use?

Quick Add Bonus Tracker Form ?

I just put my link and code in there and If I get a sign up it'll show as a new tracker in the backend?

Cheers