Knowledgebase & Documentation
Our documentation is the best way to get immediate answers and guidance. We also provide numerous references for the more advanced features and functionality such as the CMS and the API.
Managing Your Money
Here’s where the good stuff happens. You can check your balances, pay your players, and cashout your own revenue in the Cashier section of your control panel.
Cashout
The Cashout screen displays your Total and Available balances.
Your Total balance reflects the total of all daily transactions. All or part of this balance may be unavailable for cashout. Funds are typically unavailable until the 10th of the month following the month in which they were generated. So if you earned $100 in January, that amount will not be available for cashout until the 10th of February.
Your Available balance is the amount you may currently cashout in full. This represents revenue which has been cleared in the final monthly statement from the poker rooms. Your available balance must be at least $20.00 in order to cash out. If it is less than $20.00, it will be held until your available balance is $20.00 or more.
Cashout Methods
There are currently several methods by which you may cashout. PAS payments are made within 30 days of the time of request.
Bankwire: Enter your your routing, swift, and account numbers in the details box. You must have a minimum $1000.00 available balance to request a bankwire transfer. In addition, there is a $12.50 processing fee associated with this payment method, as well as any fees your bank may charge.
Check: Enter your name and mailing address in the details box. Checks require a $500 minimum withdrawal.
Cake Poker Transfer: Enter your Cake Poker screen name, registered Cake Poker email address, and the first name on the account.
Carbon Poker Transfer: Provide your Carbon Poker nickname to initiate the transfer to your account. Minimum cashout is $20. You must be a registered user who has made an initial deposit and has at least 3 weeks of playing records. Once you have been paid, you must wait 7 days after the transfer before making a withdrawal on those funds.
Coral Poker Transfer: You are eligible to receive affiliate commissions to your Coral Poker account if you have an active tracker at Coral Poker through PAS. To receive a Coral transfer you must provide your 10-digit Client ID. Coral Poker transfers are subject to a $20 minimum.
Moneybookers: Enter your email address and your first and last name to withdraw via Moneybookers. Withdrawals are subject to a standard $20 minimum and are assessed a small flat of $0.75.
Neteller: Arriving December 10th! Minimum cashout will be $20. To use this method, we will need your Neteller email address and Neteller account ID.
Cashout History
You can always see information about your past cashouts here. Simply select a date range in the date fields and click on ‘Generate Report’. This will display all cashouts that occurred within that range, the date they were requested and paid, the payment method and total amount paid. For a more detailed breakdown of the total, click on ‘View Payments’.
Payment History
The Payment History screen shows a detailed breakdown of payments that have been made to your account. You can filter the results by date, type of payment (rakeback, CPA, etc.), and the status of the payment.
The Event Date is the date the revenue was generated. The Cashout Date is the day you requested a cashout. The Date Paid is the day the payment was actually made to your account. In the case of checks, it is the date the check is mailed to you.
When filtering results by date, please keep in mind that the system searches by the Event Date, rather than the cashout or paid dates.